Hello everyone, I realize we've been rather quiet on the blog but just know it's for good reason. We'll be making a number of big announcements over the next few weeks, but I wanted to briefly point out an enhancement to the comment thread for each job.
Previously it was difficult to follow the workflow of a translation job. As of last week's release, we have embedded job statuses within comment threads. This should give customers and translators a much better idea of the sequence of changes a job went through, and the discussion that went on around it.
The screenshot example below is from a customer's viewpoint. A job was made available, a brief comment exchange occurred between translator and customer, then Translator #1505 accepted ("picked up") the job. The job was then completed by the translator ("made available for review"), and then automatically approved by the system as 72 hours had passed.
We hope this addition helps you - whether you're a customer or translator - better understand the workflow for each job you are involved with. We continue to receive great ideas for improvement from our users so if you have one, don't hesitate to let us know through our contact form. Thanks!
