We don't give time guarantees.
However, we’re pretty quick - here are some recent stats:
78% of our translations are completed within 8 hours.
The average time for Standard translations under 250 words is less than 4 hours.
99% of all Standard translations are completed within 21 hours.
The length of your text
Split up your document for a faster response. How do I do this?
The clarity of your text
Short text that is taken out of context, or anything that contains specialist language will take longer.
Please use a note to describe anything that might be unclear in your text.
We pre-test all translators
before they are able to work for myGengo. We refuse most.
We offer a 100% guarantee
If you’re not happy with a translation, you can reject it and receive a refund.
Our rejection rate is under 1%
We think that's pretty good.
Need to make a special request?
You can use our ‘add a note’ feature to give simple instructions and comments to the translator.
Apart from that, sorry! We don’t take special requests - this is one of the things that makes our service efficient and low-cost.
Find out more about us here
Awful machine translation.
Slow, expensive agencies.
It was time for a change.
Type, paste or upload your texts online. Pay via PayPal.
More languages available soon.